Refund policy

kitchen store return policy

    Any item (knives, pans, kitchen tools, etc.) in new unopened, and unused condition can be returned with receipt within 30 days of purchase for a full refund.  If receipt is unavailable product may be exchanged or its value returned as a gift card. Clearance items or special orders are excluded.

appliance return policy

    Unopened stock items may be returned within 30 days with proper Return Authorization (excludes closeouts). Sorry, no returns or refunds on special or custom orders.